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eMerchantClub

eMerchantClub

www.emerchantclub.com
What is your customer experience with eMerchantClub?

eMerchantClub Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

2.3 star rating from 9 reviews with 67% unfavorable; overall customer sentiment is mostly dissatisfied and many cite billing and cancellation problems.

Key Takeaways for Future Customers

  • Read recent eMerchantClub reviews; experiences range from satisfied long-term users to frustrated new members.
  • Expect possible issues with billing, refunds, and membership cancellations so document communications.
  • Customer service responsiveness varies and may affect onboarding and ongoing support for subscriptions or auto-ship arrangements.

Negative Feedback / Risk Areas

  • Frequent eMerchantClub customer complaints about being charged after cancellation and difficulty obtaining refunds.
  • Reports of being pressured into fees and problems cancelling subscriptions or stopping recurring charges.
  • Poor or slow customer service and unresolved order processing or fulfillment failures.

Positive Feedback

Some users praise the American company for delivering the promised ecommerce website, wholesale product access, and steady sales over time.

View full overview ›

Media from reviews

eMerchantClub - Take money on my account without my permission and need a refund
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Show reviews that mention
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Frank C Umi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

Great experience so far!

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AI Highlights
  • - Joined eMerchantClub December 2025.
  • - Onboarding was simple; I got a functional ecommerce site and wholesale connections and sales are few.

I started with eMerchantClub back in December 2025. So far, my experience has been great.

The onboarding was very simple and easy to understand. Everything they said I would be getting (what I was most nervous about) I ended up getting. That includes a fully functional ecommerce website and my wholesale product connections.

Pretty cool if you ask me. As for sales I have a few and would love to grow this.

Pros:
  • Reliable and honest company
  • American company
  • Very affordable for what you get

User's recommendation: They do what they claim - the cost is well worth it

View full review
Brian T Cgz
map-marker Boise, Idaho

I dont want to be charged for this anymore and I want a refund

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Left a callback number. Nothing was accomplished when they answered; it was a recording telling me to leave my name and number. That's what I did.

Loss:
$120
Pros:
  • I have no idea
Cons:
  • Same as above

Preferred solution: Full refund

View full review
Cyleigh Apq
map-marker Chicago, Illinois

I am frustrated and I probably should give it one star. I have called countless times and they give me one tiny solution [which most of the time amounts to them making money but I make none!!hi

AI Highlights
  • - Wants a full refund; says they were swindled.
  • - No one to work with; nothing sells; calls and messages go unanswered; mentions Hope and Deanna.

I want to know if I can get my money back. I have been swindled.

Nothing sells and there is no one to work with and ask questions to.

I call leave a message and they don't call me back Hope and Deanna) I want my money back - all of it!! That's becaus

User's recommendation: Don't get into this!! There are less complicated ways of making money directly.

View full review
Kevin A Lvx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Can't cancel! They wont answer!

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AI Highlights
  • - Cancellation dept doesn't exist; no one answers.
  • - I canceled my card to stop fees.
  • - Support is slow and I can't access what was promised.

At this point, I'm sure the cancellation department doesn't exist. I tried for days; no one answers.

I canceled my card just to stop the fees. I got a new card with a new number. Don't do business with them!

You don't get what is promised, and tech support sucks; you wait forever! I couldn't even access all that was talked about.

Loss:
$2500
Cons:
  • Cant cancel easily and dont deliver whats promised

Preferred solution: Full refund

User's recommendation: Try another company!!! Not eMerchant Club

View full review
martin B Sqh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Great Company Delivers what they say they do

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AI Highlights
  • - Since 2016, the company expanded from one USA warehouse to multiple.
  • - I have over 10 years with the company and plan to retire at the end of the year.

It's funny reading some of these comments. I have been with the company since 2016, when they only offered one USA warehouse.

Since then they have offered multiple others. I just have never found this with any other website builder, they all seem to make you build your own site and only offer non-branded products that come from overseas. You just cannot run an online business like that. what I can tell you is that I have over 10 years with this company.

They have delivered their part and I have made more on a consistent basis than I ever thought I would. I plan to retire at the end of the year, and live of my website and and Amazon sales that I get from using their product access and actually enjoy life.

I hope you are able to do the same. But you have to put in the work

Pros:
  • Do what they say they do
  • Offer multiple usa warehouses that send same day
  • Great support
Cons:
  • You have to take time to learn
  • You have to treat it as such
  • Its like anything else

User's recommendation: Pick a warehose of products that you enjoy working with

View full review
Erica M Sap

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Simi Valley, California

I was nearly dead in hospice and told them to close up my site....

AI Highlights
  • - Accrued 40 return-item fees and 12 overdraft fees since 6/28/23.
  • - Billing persisted despite six calls and about $1,000 in fees with the site unused.

Well, I have had two brain tumors removed. I've been in four comas.

Since 6/28/23, I've accrued 40 return item fees and 12 overdraft fees. I went into critical care on 7/3/23. A day before I was admitted, I contacted their offices and told them I most likely wouldn't see another two months. My daughter contacted them six times.

They keep asking her for my member number or my password, or they would not stop billing me until she had it. Now, after nearly $1000 in membership fees, bank fees, etc., I still have never sold or used the alleged site. So, who the *** do they think they are? I am seeking all membership fees and over 800 in bank discretions.

It has been a long, foggy year. But how low will you go, Emerchant? My daughter was sure I wasn't going to make it during my last two medically induced comas. She even told them I had passed to please stop billing my bank so she could use my funds to make my time more comfortable.

They attempted and were declined 46 times. They even sent emails stating they would try again due to non-payment. Mind you, I never sold or advertised ever. So, that is the most evil of scams.

I'm better now, I found my emails and it is on. 'Ron Faust', 'Hope Harman', and 'Nick Fernandez', talk to you on Monday, 6/17/24.

Loss:
$1134

Preferred solution: All fees incurred from relentless attempts to cancel and full refund

User's recommendation: Don't trust them and use a company that cares.

View full review
Melodie A Owj
map-marker Simi Valley, California

Interaction with Emerchantclub

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AI Highlights
  • - Merchant club convinced me to open a page with a $19 fee and then a $29.95 monthly access fee.
  • - I canceled but was billed again a month later.

Merchant club convinced (pressured) me to open a web page for them with only $19 fee and then after I said yes they said oh theres access fee $29.95 a month. After a little time I realized I did not want to do this and called and went online to cancel them.

After a month they charged me again. When I called asked why charged again they said I never cancel account.

Loss:
$30
Pros:
  • Non
Cons:
  • Loose money

Preferred solution: Full refund

User's recommendation: DO NOT GO IN BUSINESS WITH EMERCHANT CLUB THEY ARE LIARS

View full review
Anonymous
map-marker Phoenix, Arizona

Happy customer looking to share my experience

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AI Highlights
  • - I recommend eMerchantClubs.
  • - I’ve used them over a year; my best success is posting on eBay and Amazon.
  • - I found a niche on eBay five months ago.

I personally recommend eMerchantClubs services. I got a website with them a little over a year ago and they have done everything that they promised.

My greatest success has come from posting my products on eBay and Amazon.

Found a little niche on eBay 5 months ago that I am riding until the wheels fall off!

>

If you are looking for an easy way to get started with dropshipping and don't want to build it all yourself. eMerchantClub is probably worth a try.

User's recommendation: Highly recommend giving them a shot

View full review
Donna R Tqw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Simi Valley, California

Blocking checking acct access, full refund required

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AI Highlights
  • - Blocked access to checking account.
  • - Requests $1,800 refund for hosting.
  • - Says documents prove cancellation; refund by 8 pm; legal action threatened.
Updated by user Oct 10, 2023

I have contacted

Original review Oct 03, 2023

I have blocked your access to my checking acct . A full refund of all hosting fees of 29.95 for 60 months is required today for $1800.

I have documents that prove when I contacted you to cancel my website.

I expect to have a refund completed by 8 pm today. Legal action will be taken if money continues to be taken out of my acct.

Donna Renaud

Loss:
$1800
Cons:
  • Bullied to auto pay fees
  • Hosting fees taken out after cancellation

Preferred solution: Full refund

User's recommendation: Don't buy a e-commerce website. Hosting fees taken out of checking acct way after cancellation.

View full review
Diana V Afp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Simi Valley, California

Unhappy and ripped off

AI Highlights
  • - No guidance or support from Emerchant Club.
  • - They kept charging after I wanted out and refused refunds until forms were sent; quality is poor.
Updated by user Oct 20, 2023

As expected, Emerchant has no interest in assisting anyone. No response, no refund.

Original review Oct 13, 2023

I joined emerchant club and they have provided no guidance, support or any direction. When i got fed up and wanted out, they continue to charge me and told me that a specific process needed to take place.

so they continued to charge me, refused refunds until they got around to sending me the forms...

no help...no one to speak with ... total rip off.

quality of products suck and I wouldn't want to put my name to them.

Loss:
$289
Cons:
  • Products are bad and limited
  • No help
  • Terrible in what they consider training

Preferred solution: Full refund

User's recommendation: dont do it.

View full review
1 comment
Guest

I was with eMerchantClub for about 5 years straight a long time ago and started back up with them 2 years ago. Sounds like you maybe didn't cancel your site?

Like Netflix or any other subscription service, you need to go online and cancel your website. Some people don't realize this for some reason.

Not too complicated and I find it hard to believe they would just continue to charge someone after they cancelled. I cancelled a long time ago and that was it until I started back up.

Donna R Tqw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Simi Valley, California

Refund of all fees since website stopped working

AI Highlights
  • - Refund all fees for a site I canceled in March 2023.
  • - I am still charged after cancellation.
  • - The account was closed despite fees.

I need all fees to be refunded immediately as I am still being charged for my website that I cancelled in March 2023. I will have no choice but to file a complaint with the federal gov' t and the state of Missouri attorney general if the fees charged since I opened the account.

The account was closed even though hosting fees had been paid.

The site was worthless. I talked to the lady handling my account but she blows me off.

Sincerely

Donna Renaud

Loss:
$1800
Pros:
  • Easy website but could get sales when marketed
Cons:
  • Company charged fees after cancellation

Preferred solution: Full refund

User's recommendation: Don't join this company as the website does not work or make get sales. The charge you hosting fees and other fees even when you cancel your membership

View full review
Laura A Agw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I highly recommend eMerchantClub - And I'll tell you why

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AI Highlights
  • - Skeptical after online reviews, the sales agent eased concerns.
  • - They delivered an e-commerce site, wholesale products, and strong support.
Contains 1 confidential file for company representatives

I remember researching eMerchantClub before I became a member and saw this site saying not so great things. Long story short, I brough up online reviews to the sales agent and he put me at ease.

I don't regret getting started with eMerchantClub. They delivered everything they promised including a e-commerce website, access to a ton of wholesale products, and great support. I still have my site and made another 4 sales this morning. 4 months in...

I am satisfied.

Take the leap. They have been around for freaking decades.

Pros:
  • Deliver on what they say
Cons:
  • Nothing yet maybe some more diverse wholesale products

User's recommendation: Become a member with them, you won't regret it.

View full review
1 comment
Guest

Thank you!

Anonymous
map-marker Ashburn, Virginia

Membership cancellation

I just want to make sure my membership has been canceled. And no more money will be taken

Out of my account . I have tried calling emerchant

& let messages but no one will call me back

View full review
Toni M Sgf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Question on pricing

AI Highlights
  • - Asks where to find the pricing list.
  • - Mentions selling their product and the pricing they receive.
  • - States their pricing list was misplaced.

I was needing to find out where do I go to find my pricing list I was needing to find out where do I go to find my pricing list when I sell my product on what I get and what I on the product I miss placed mine

View full review
Marie A Dgy

Take money on my account without my permission and need a refund

eMerchantClub - Take money on my account without my permission and need a refund

I need my money back please , you guys take money on my account without asking me and I even know why ?

Loss:
$29

Preferred solution: Full refund

View full review
Anonymous
map-marker Sergeant Bluff, Iowa

OMG - Like pulling teeth to even cancel

On the phone as we speak trying to cancel and they are still trying to sell me this mess. Never got any support for set up and it is just a money game.

View full review

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